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Support Options


Before you submit a support ticket, we encourage you to search the forum and knowledgebase first. Posting on the forum will also benefit others as answers are visibile to everyone. All visitors are free to view and read messages in the forums, but you can only post and subscribe to threads if you register. To register, click here


The knowledgebase cover a wide variety of topics including, Templates, Extensions, Joomla, Billing and more. Of course, if your question is not answered by using the forum or knowledgebase, please submit a support ticket.

Help Desk

Support tickets minimize spam and help manage and organize requests. Using a ticketing system will also assist you by tracking our conversations and giving you the ability to reference past discussions easily. You can also attach documents to your support tickets. For these reasons, we strongly encourage you to submit a ticket after you have looked at the forum and Knowledgebase. Registration is not required to submit tickets, but encouraged as it will allow you to track your requests. To register, click here.

Expert Services

All this too much for you? Need a kick start to get your website going fast? We have the solution! Purchase a Quick Start Package and we will do some of the leg work for you. Want to learn how to manage your site better? Sometimes you just aren't sure how to do something and need a little guidance. Maybe you just want to know how to use K2 or a better way to import images. We can help. We will provide an in depth training session with you via telephone or Skype and help you with whatever your Joomla needs might be. 


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